Shipping Policy

Thank you for shopping with Pretty Sick Co. Every order is made specifically for you after your purchase is placed. This made-to-order process helps us reduce waste while delivering fresh, high-quality products.

Processing Time

Orders typically enter production within 1 to 5 business days after they are placed.

Once production begins, orders cannot be canceled or modified.

During product launches, holidays, or periods of high order volume, processing times may be slightly longer.

Shipping Times

After your order has been produced, shipping times will vary depending on your destination and the shipping method selected at checkout.

Please note that the estimated delivery dates provided at checkout are estimates only and are not guaranteed.

Order Tracking

Once your order has shipped, you’ll receive a confirmation email with tracking information. Please allow up to 48 hours for tracking information to update after your package has been handed to the shipping carrier.

International Shipping

Pretty Sick Co. proudly ships to customers around the world.

International orders may be subject to customs inspections, import duties, taxes, or other fees imposed by your country’s customs authority. These charges, if applicable, are the responsibility of the customer.

Delays

While we work hard to get your order to you as quickly as possible, delivery times may occasionally be affected by circumstances outside of our control, including weather, customs processing, carrier delays, holidays, or other unforeseen events.

Pretty Sick Co. is not responsible for shipping delays caused by the carrier or customs once an order has been dispatched.

Incorrect Shipping Information

Please double-check your shipping address before placing your order.

Pretty Sick Co. is not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If a package is returned to us due to an address issue, additional shipping charges may apply before it can be resent.

Lost or Stolen Packages

Once an order has been marked as delivered by the shipping carrier, Pretty Sick Co. is not responsible for lost or stolen packages. If you believe your package has been lost, we recommend contacting the shipping carrier directly. If you need assistance, we’re always happy to help point you in the right direction.